Charges and Timelines for Delivery

Your privacy is important to us. All orders are shipped in basic, unobtrusive packaging, and your information will never be shared with a third party for marketing purposes. Delivery costs and timeframes vary based on the items bought, the service you choose, the delivery address, and unexpected delivery service delays.

Please keep in mind that certain goods may be subject to extra terms and conditions of sale pertaining to shipping charges and/or timeframes. Your order will be delivered to the UK or an international destination you choose. If no one is at your residence at the time of delivery and the item is too large to go through a letterbox, a card will be left with instructions on how to retrieve your gift or reschedule delivery. When the items you buy are delivered to the delivery address provided in your order, you assume full responsibility for the products (including the risk of loss and/or damage). If the delay or inability to deliver items is entirely or partially caused by circumstances beyond our control, Bestlady will not be held liable. In the United Kingdom, shipping charge refunds are limited to your legal rights under the Consumer Protection (Distance Selling) Regulations 2000 and other relevant laws. Some international deliveries may be subjected to similar rights. Contact your local authority’s Trading Standards department for further information on your legal rights.